ATHERSLEY SOUTH PRIMARY
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Complaints Policy

If you have any concerns about your child or a school issue we would ask that in the first instance you contact your child's teacher. If the issue is not resolved you should contact a Leader of Learning depending on your child's year in school. Miss Pell for EYFS, Mrs Wheelwright for KS1, Mrs Belfield for LKS2 or Miss Stanley for UKS2. If your concerns persist please contact Mr Wheelwright or Mrs Sanderson. If you feel your concerns have not been dealt with sufficiently you have the right to make a complaint. Please see the Complaints Policy below for details of the process that should be followed.

ECM Complaints Policy
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Please note that if your concern is related to safeguarding you should contact either Mrs Sanderson, Mr Wheelwright, Mrs Smith (PSA) or Mrs Grange (Learning Mentor) directly.
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  • Home
    • TRAIN TO TEACH
    • Our Vision and Values
    • ECM Trust SharePoint Portal
  • MEET OUR TEAM
    • Staffing List
    • Governing Body
    • ECM Trust
  • Pupil Class-Blogs
    • EYFS >
      • FS1
      • FS2
    • KS1 >
      • Class 1
      • Class 2
      • Class 3
    • LKS2 >
      • Class 4
      • Class 5
      • Class 6
    • UKS2 >
      • Class 7
      • Class 8
      • Class 9
  • PARENTS & CARERS
    • Attendance
    • Extra Curricular
    • First Friday
    • Learning Links
    • Letters Home
    • Praise Page
    • Reading
    • Residential
    • School Calendar 2024-25
    • School Dinners
    • School Uniform
    • SEND Resources / Updates
    • Studybugs
  • SCHOOL INFORMATION
    • Admissions
    • Policies >
      • ECM Attendance Policy
      • Accessibility Plan
      • Behaviour and Anti-Bullying Policy
      • Data Protection Policy
      • Charging and Remissions Policy
      • Children in Care
      • Complaints Policy
      • Car Parking Policy
      • Equality Policies
      • Prevent Risk Assessment
      • School Uniform Policy
      • Social Media Policy
      • Supplemental Funding Agreement
      • Suspension and Permanent Exclusion
      • Sex and Relationship Education
    • Ofsted
    • Curriculum
    • Curriculum Content >
      • The National Curriculum
      • Art
      • Computing
      • Design and Technology
      • Geography
      • History
      • Mathematics
      • MFL
      • Music
      • P.E.
      • PHSE
      • R.E.
      • Reading / Phonics
      • Science
      • Writing
    • Pupil Premium
    • Remote Learning Policy
    • Sport Premium
    • SEND Information
    • Music Plan
    • School Prospectus
    • Assessment And Performance
    • Safeguarding
    • British Values Statement
    • Vacancies
  • Contact Us
  • Wellbeing / Support
    • Mental Health and Wellbeing
    • Loss & Bereavement
    • Family Support